- Published: Thursday, 14 May 2020 13:14
Government guidance around reducing the spread of coronavirus (Covid-19) was updated on 10 May and the restrictions around renting a property have changed. To ensure the risk of spreading coronavirus is kept to a minimum the processes may be different, but you will now be able to undertake the following activities in connection with renting a home:
- viewing properties to rent
- preparing a property to move in
- moving home
- visiting a property to undertake any activities required for the renting of that property
Important update: from Tuesday 2 June 2020 our weekly adverts will reopen and you will be able to bid for a home.
What does this mean for me?
- If you have been offered a new home in writing we will be contacting you to arrange to view and sign up for the property you have been offered.
- If we have contacted you about a home but have not made an offer in writing, we will be contacting you again soon to progress our pre-offer work.
- You will be able to make an application for a home.
- Wolverhampton Homes is unable to provide feedback on previous bids by phone. Live feedback showing the priority and waiting time of the applicant we are considering is available on the Homes in the City website.
- If you are made homeless or you are told you that you will be made homeless within 56 days, you can still contact the Housing Options Team for advice and assistance. Please call 01902 556789 option 6. Please be aware that that government has halted all new evictions from both private rented and social housing properties at present.
- If you are experiencing domestic abuse, in the first instance please contact the Police or Domestic Abuse Helpline Services. If you are applying to move home due to domestic abuse, once you have completed your application an officer will make telephone contact with you to offer practical advice on keeping as safe as possible at home during this period. They will also be able to provide information on where else you can get help.
The safety of our customers and staff is our top priority. These decisions have been taken to help keep people safe, while also ensuring that those who need to move can do so, in line with government guidance. We will review the situation regularly and keep customers updated of any changes on this website so please check back for further guidance.
You can find up-to-date information and guidance on coronavirus, council services and current government actions and advice on the City of Wolverhampton Council website.