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New housing allocations policy

The council has made key changes to its housing allocations policy, meaning the way we let council homes in Wolverhampton is changing.

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We are now nearing go live in the change to The City of Wolverhampton Council’s Housing Allocations. As you will have seen the City Council has changed its Allocations Policy and invitations have been sent out to those registered with Homes in the City inviting them to re-apply so that their circumstances can be assessed under the new Housing Allocations Policy. The initial period for registration will end on 26th September. On 27th September all applications made before 2nd August 2021 that were assessed in line with the old allocations policy will be closed and all applications that have been received since the 2nd August that have been assessed will be made live ready for applicants to use when adverts resume on 28th September. We have received over 4000 applications since 2nd August and we are working hard to process as many of these as possible every day. If you have been awarded homeless priority in the past we have moved your application to the new system and you will received a letter confirming your new application reference very soon.

On Tuesday 3 August 2021 we experienced some technical difficulties which meant that the Homes in the City website was stopping customers from being able to bid for a home. This has now been fixed and you can bid for a home again. We are sorry for the inconvenience this may have caused. Thank you.
We are experiencing some technical difficulties today, Tuesday 3 August 2021, on the Homes in the City website that will prevent customers from being able to bid for a home. We are working with our system provider to resolve this as soon as possible. We are sorry for the inconvenience and we will update this message when it's been fixed.
Due to Essential Maintenance of the Computer Systems, Homes in the City website may NOT be available to place bids between:

From 1 July 2021, any EU citizen wanting to apply and bid for council homes in Wolverhampton needs to have settled status or have a visa giving them leave to remain in the UK with access to public funds. Individuals with pre-settled status will also be able to apply but must be employed, self-employed, or have retained worker status. EU citizens have until 30 June 2021 to apply to the government's EU Settlement Scheme. To apply, you’ll need proof of your identity in the form of a passport or valid national identity card, and proof of residence in the UK, unless you have a valid permanent residence document, or valid indefinite leave to remain in or enter the UK. Learn more about the EU Settlement Scheme on

The City of Wolverhampton Council consulted with customers in the autumn of 2019 about changes to its housing allocations policy. The changes were designed to ensure that council homes in Wolverhampton would be let to those in the greatest housing need. The new allocations policy was approved and soon, applicants will need to reapply so their circumstances can be reassessed under the new policy. Applicants will receive a letter in the coming months advising them of the changes and inviting them to reapply. Rest assured, if you have an existing application, the length of time for which you've had your current housing priority will carry forward to your new application, along with any medical or social needs you may have.

Christmas 2020 / New Year 2021 Over the Christmas Bank Holiday Homes in the City adverts will go live at 5pm on Tuesday 22nd December 2020 and close at 10am on Monday 4th January 2021.

Following a review of the City of Wolverhampton Council's Housing Allocations Policy a number of changes will take place which will affect all properties advertised on or after Tuesday 2 June 2020. The changes are as follows: Applicants who have refused two offers of suitable accommodation in a 12-month period will be deferred (your application will be temporarily closed) from the housing register for a period of six months. We will write to tell you if you are being deferred and you can ask us to review our decision. If you are owed a homeless duty we will make one offer of suitable accommodation. If you refuse the offer, it will end the statutory homelessness duty. That means that your statutory homeless priority will be removed.

Having reviewed the guidance from the Government on the lockdown measures starting on 5th November we will continue to advertise, allocate and relet homes. To ensure the risk of spreading coronavirus is kept to a minimum the processes may be slightly different, but you will now be able to undertake the following activities in connection with renting a home: viewing properties to rent preparing a property to move in moving home visiting a property to undertake any activities required for the renting of that property What does this mean for me? If you are placed top of a shortlist for a new home we will contact you and ask you to provide evidence of everything you have declared on your housing application  You will be able to make an application for a home. Wolverhampton Homes is unable to provide feedback on previous bids by phone. Live feedback showing the priority and waiting time of the applicant we are considering is available on the Homes in the City website. If you are made homeless or you are told you that you will be made homeless within 56 days, you can still contact the Housing Options Team for advice and assistance. Please call 01902 556789 option 6. Please be aware that that government has halted all new evictions from both private rented and social housing properties at present. If you are experiencing domestic abuse, in the first instance please contact the Police or Domestic Abuse Helpline Services. If you are applying to move home due to domestic abuse, once you have completed your application an officer will make telephone contact with you to offer practical advice on keeping as safe as possible at home during this period. They will also be able to provide information on where else you can get help. The safety of our customers and staff is our top priority. These decisions have been taken to help keep people safe, while also ensuring that those who need to move can do so, in line with government guidance. We will review the situation regularly and keep customers updated of any changes on this website so please check back for further guidance.

We are making improvements to Homes In The City. As of 5pm on 27th August 2019, current and new housing applicants will need an email address to apply and bid for homes. This change is one in a series of improvements we're making to enhance the customer experience and provide the best possible service to you.