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Viewing a property

Have you got your first rent payment ready? You'll need it when you sign your new tenancy.

Accompanied Viewings

If we offer you a home, you will be able to look round the property during an "accompanied viewing".

We will contact you to arrange an appointment for a viewing. The advert gives you a rough guide about when the property will be ready for letting and viewings will usually take place near that date. Sometimes work is still going on to prepare the home for letting but it will be safe for you to view. Our lettings officer will contact you as soon as the property is ready to be viewed.

Do not visit any property that we are advertising on your own as there could be someone living there. If you visit a home without permission your bid may be removed.

Group Viewings

Group viewings are organised to speed up the lettings process so new tenants can be identified more quickly.

They are organised once the advertising cycle closes. Bidders of a property are invited to the group viewing so that they can look round and see if the property is right for them.

We allocate homes in housing priority order, so the customer with the most priority will be considered first. If they refuse the offer, it will be offered to the next customer on the list and so on until a new tenant is identified.

You will need to bring IDs with you to the viewing. That is IDs for everyone in your household that is looking to move and proof of where you are living. You will be told what to bring with you.

An invitation to a group viewing is not an offer of a property.