If you have any changes in your circumstances, you must tell us straight away. This includes a change of address, people joining or leaving your household. Just fill in our update form giving all the details and upload copies of any documents.
Your banding level might change because of your change in circumstances, we will let you know if it does change.
It is important that you keep your contact details up to date so that we can get in touch with you about your application or any properties that you may be successful for. You can keep your contact information up-to-date through your online account. More information is available on our 'How to Update Your Contact Details' guide.
If your application has been closed for less than six months and you want to start bidding again, please contact us and we can normaly reactivate your application. Please do not complete a new application form. If it has been closed for more than six months or you have been rehoused using your application you will need to start a new application.
Fill in our update form