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Offers of housing

Have you got your first rent payment ready? You'll need it when you sign your new tenancy.

If we can offer you a home, things can happen very quickly so it's important that you are ready.

Are you ready? Here's a list of things you need to do:

1. Save up for your rent 

Make sure you have one week or one month's rent saved up as you'll need to pay this in advance when you sign the tenancy. This includes everyone, it doesn't matter if you are working or on benefits. 

Your tenancy will start on the day you complete the sign up forms and you will be charged rent from the following day. So if your tenancy starts on Wednesday rent will be paid daily for Thursday, Friday, Saturday and Sunday, then rent will be paid weekly.

If you are on benefits make sure that the housing benefit you get covers your rent, or that you will be able to afford to cover the difference.

Find out more about benefits and the changes to benefits on the Wolverhampton Homes money advice webpages.

Not sure if you can afford to pay your rent? Use this budget planner

2. Save up for your furniture and fittings

You will also need to save up to make sure you can afford to buy furniture and essential items for your new home. When you are shopping for your kitchen appliances make sure you check out Right Price Electricals, they offer great discounts on goods as well as low cost finance. 

We make sure homes to be let are clean, safe, secure and in reasonable repair but they are empty, so you will need to buy furniture, carpets and curtains and some may need to be decorated. Find out more about the Wolverhampton Homes Lettable Standard. (Other housing providers will have their own lettable standards)

3. Open a bank, building society or credit union account

If you haven't already got an account with a bank, building society or credit union, you will need to open one. This is so that you can set up a Direct Debit for your rent payments. Find out more about bank accounts and budget accounts from Wolverhampton City Credit Union which help you manage all your bills.

Even if you are expecting to have help with your rent from benefits you will need a bank account. Read more about Universal Credit.

4. Set up an email address

If you haven't already got an email address, now is the time to set one up. It's really simple and there are loads of guides and useful tips online. Visit to learn more.

If you're still having trouble, the following might be able to help:

5. Get your ID ready

You'll need to provide ID for everyone in your household who is looking to move, and proof of where you are living at the moment. Get all of these documents ready.


We will need two proofs for each person moving, select from the following:

  • Birth certificate
  • Passport (current)
  • Full or provisional driving licence
  • Valid UK residence permit
  • Identity card EC/EEA state
  • Marriage or Civil partnership certificate
  • Biometric residence permit


We need one proof for each adult, select from the following:

  • Medical card
  • Television licence
  • Gas, electric, water, telephone (not mobile) received in the last three months
  • Bank or building society statement (not older than four weeks) or passbook

Proof of circumstances:

This will depend on your circumstances and you will be told what is required, it could include:

  • Marriage or civil partnership certificate
  • Child benefit/child tax award with child’s details
  • Tenancy agreement from private landlord (we will also need references from your landlord)
  • Lodger letter
  • Equity if owner occupier or owned a house in the last two years
  • Proof that your house is up for sale
  • Medical evidence if having difficulties with stairs/steps 

If you fail to produce your ID and the evidence we need within a reasonable period (48 hours), you will be bypassed and we will contact the next customer on the shortlist. So make sure you have everything ready.

6. Fill in the pre-offer checklist

Before we can make you an offer, you'll need to fill in our pre-offer checklist.

We recommend that you download it as soon as possible and start filling it in so you're all set.

Pre-offer checklist.pdf

Pre-offer checklist.docx

7. Get ready to move in

If we can offer you a home, you'll need to move in straight away.

So if you're not ready to move please don't bid.