The Homelessness Reduction Act 2017 introduces a new duty on specified public bodies in England to refer consenting people, who they believe to be homeless or threatened with homelessness to the local authority.(for example, it is likely they will become homeless within 56 days).
This duty applies to a range of public bodies with effect from 1st October 2018:
It is important that these organisations make these referrals to us so that we can prevent and relieve homelessness effectively.
Please note making a referral does not trigger an emergency response from us.
If you are referring someone who is already homeless please ring 01902 556789 (option 6) for further advice or email: DutytoRefer@wolverhampton.gov.uk. If you are calling out of hours call 01902 552999.
A referral does not replace a homelessness application. The referred person(s) will still need to make an application if they wish to seek our help. However, following a referral, the Housing Options Team will contact the person to begin enquiries and decide if an application should be taken.
Before making a referral, the referring public body must:
The Housing Options team will contact the person(s) being referred, to find out what information, advice and support can be provided and where required a formal homelessness application will be taken.
The person being referred will be allocated a case worker who will carry out a housing assessment and develop a personal housing plan with the person. The aim is to help them secure suitable accommodation for at least six months.
If it has not been possible to prevent or relieve a person’s homelessness the team will determine whether person qualifies (has a priority need and are homeless through no fault of their own) for long term housing, where one suitable offer of housing is made.
Email the Housing Options team at: DutytoRefer@wolverhampton.gov.uk