Before you contact us, please have a read through our top four frequently asked questions to see if we can give you the answer:
My application is not live, even though I've done the online course.
Once you've uploaded your certificate, we assess your application as soon as possible. It may take longer to assess if you haven't provided all the necessary information. We will contact you to let you know when you can bid.
Why has my application been closed?
What is my banding?
Once your application has been assessed we will contact you to tell you your banding.
Why am in that band, can you reassess my application?
If you have a different question, please fill in this form: